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Knowledge and Skills:
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- Bearings
- Wear assessment,
- Service (clean, repack, rebuild)
- Replacement (bearing type, quality)
- Adjustment (preload)
- Frame
- Measurement and assessment
- Basic repairs (replacement of Rivnuts, straightening dropouts
- Handlebar integrity
- Wheels
- Building from scratch (hub dimensions, rim dimensions, spoke length and specifications)
- Truing (tolerance, roundness, lateral)
- Components
- Brake assessment, replacement and adjustment
- Headset assessment, replacement and adjustment
- Shifting assessment, replacement and adjustment, including front and rear derailleurs
- Front and rear suspension (assessment and replacement, but only small amount of servicing undertaken)
- Pedal and crank assessment, replacement and adjustment
- Accessories
- Advice of application for particular uses (racing, road, track, touring, fixed-gear/ single-speed, commuting, MTB, recreation, folding, recumbent)
- Fitting of accessories
- Spare parts advice and sales
- Bicycle selection
- Type suitable for intended range of riding
- Fit and adjustment (seat height and fore-aft adjustment, handlebar adjustment)
- Swap-out or upgrade of components to rider specification
- Riding skills
- Advice on basic riding skills for novices
- Design of in-house cycling and repair courses for customers
- Design of in-house advisory pamphlets
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